Medical Alert Connect3.6 - App Store

Medical Alert has been trusted with protecting over a million lives nationwide with our medical alert systems. Now, whether it is for yourself or a loved one, you can use our Connect App if you have a Medical Alert service subscription. Our Medical Alert Connect App expands the power of our innovative medical alert systems and adds new and exciting features to your existing service experience.
Receive Live Emergency Alerts
Based on your preferences, choose to receive either email, SMS notifications, or a call about your loved one’s activity. Allowing you to make decisions quickly and follow up without delay.
Retrieve GPS Location
Accurately track subscriber location using the advanced GPS available in select mobile devices.
Check Device Status
Connect App will let you review all the devices you have under your subscription and let you know the device’s battery life, giving you the ability to notify the user if the device needs to be charged.
Review User History and Status
Check on the device history and status of all the loved ones in your care and review information for each user.
If you are among the first people to join our Connect App community and we would love your help to improve. Your feedback on your experience is appreciated so please leave a review in the app store!

Version History Logo and color updates 3.6 Mar 13 Performance improvements and minor bug fixes 3.5 Feb 9 Minor bug fixes and performance improvements 3.4 Jan 13 Minor bug fixes 3.3 11/21/2024 Performance improvements and minor bug fixes 3.2 06/04/2024 Minor cosmetic bug fix 3.1 07/12/2023 Improved user experience, new look, accessibility updates and minor bug fixes. 3.0 05/10/2023 Accessibility updates, bug fixes and health incident integration. 2.9 10/17/2022 Minor bug fixes and small enhancement to device location. 2.8 08/18/2022 Improved sign in and registration workflow. Improved device, contact and address workflows. 2.6 08/02/2022 New sign-in and registration flows. Minor bug fixes 2.5 02/28/2022 Minor bug fixes and performance enhancements 2.4 02/01/2022 Enhanced Accessibility features and minor bug fixes 2.2 10/13/2021 Security and authentication update. 2.1.8 07/13/2021 We updated the layout and design, significantly improved application performance, and generally enhanced user experience. 2.0.31 05/04/2021 Repaired defects and improved stability. 1.7 07/24/2020 * Bio-metric login (Fingerprint) 1.6 04/06/2020 * Anelto products hardware integration (Battery Life & Location Tracking)

* Stability & performance improvements 1.5 03/07/2020 • Repaired issue blocking users from registering by Customer Number
• Repaired issues affecting some users from seeing alarm history
• Performance & stability enhancements 1.4 02/12/2020 * Resolved issue causing notification screen to hang on new notifications
* Performance enhancements 1.3 12/31/2019 Added Features:
1. Updated UI for notification screen

Resolved issues:
1. Application crashing when new notification is received.
2. Notifications not shown when new notification is received.
3. Notification time was not displayed in local timezone

Disclaimer: The Medical Alert Connect application by Connect America is only available for existing customers of Connect America and its subsidiaries. Please contact customer service for additional information. 1.2 12/15/2019 * Repairs several known issues
* Stability and performance enhancements
* Pilot release

Note: The intended use of this application is only for existing customers of Medical Alert. 1.1 12/01/2019 1.0.0 09/11/2019